Zendesk Chat Connector
Integrate Zendesk Chat with spreadsheets, data warehouses, or BI tools to build up a reliable reporting system for efficient decision-making. Get an all-in-one solution to gather, transform, understand and automate your Zendesk Chat data without any hassle.
Analyze your Zendesk Chat data easier
Collect data on a scheduled basis and blend it with information exported from other applications.
Manage and create new columns, apply filters, and perform other data transformations before loading it into the destination.
Get analysis-ready data with Coupler.io and build dashboards using Looker Studio or other BI tools in minutes.
Schedule the refresh of your Zendesk Chat data and build triggered automation sequences using incoming and outgoing webhooks.
Integrate Zendesk Chat with these destinations
What data you can export from Zendesk Chat?
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AccountsZendesk Chat account information and settings
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AgentsChat agents who handle customer conversations
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Agent timelinesTimeline of agent activities and status changes
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BansBlocked users and IP addresses from chat
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ChatsChat conversations between agents and visitors
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DepartmentsOrganizational departments for routing chats
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GoalsPerformance goals and targets for chat operations
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RolesUser roles and permissions for chat agents
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Routing settingsConfiguration for how chats are assigned to agents
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ShortcutsPredefined messages and responses for agents
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SkillsAgent skills for specialized chat routing
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TriggersAutomated rules that perform actions based on chat events
... and many more
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Use Coupler.io dashboards templates
Coupler.io offers a range of ready-to-use interactive dashboard templates designed to streamline your reporting and analytics. Explore our template gallery and connect your Zendesk Chat to start using the plug-and-play dashboard right away.
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Frequently asked questions
Coupler.io seamlessly integrates your Zendesk Chat data with available destinations, helping you save over 60% of time in obtaining analysis-ready data. No more manual work to retrieve data. Additionally, you can automate your reporting completely by scheduling data exports.
Using Coupler.io's intuitive interface, it will take you approximately 5 minutes. You don't need a technical background as the process is straightforward and doesn't require coding skills.
You are welcome to try Coupler.io for free to see it in action. After the 7-day trial, you can select one of our pricing plans to maintain your automated reporting. Rest assured, we have a plan for everyone!
