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Connect Freshchat to Qlik

Send Freshchat accounts, users, users conversations and 7 more data types to Qlik on a schedule. Filter by date. Refresh as often as every 15 minutes.

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Freshchat report Data source: Freshchat
Build Qlik reports on Freshchat data that Coupler.io keeps up to date.
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How to connect Freshchat and Qlik

4 steps. You can preview the Freshchat data in Coupler.io before anything reaches Qlik.

Step 1 of 4

Connect Freshchat

Enter your Freshchat API key and account name. You only do this once per account.

API key••••••••••••
Account name••••••••••••

Step 2 of 4

Choose what to export

Pick the Freshchat data you want in Qlik.

Show 2 more data types Show fewer data types
Start dateAny dateSpecify the start date for data export from your Freshchat instance.

Step 3 of 4

Connect Qlik

Generate the integration URL and let the first run finish, then create a REST data connection in Qlik Sense and paste the URL.

Data set to shareAccountsThe data view Qlik Sense reads
Integration URLhttps://app.coupler.io/export/w/123456.json?access_token=••••••••Paste into the URL field of the Qlik REST connection
MethodGETLeave as GET
NameCoupler_FreshchatFills in from the URL, rename to something readable

Step 4 of 4

Set a schedule

Qlik sees the data as of the last run. Run it as often as every 15 minutes.

Get the most of Freshchat to Qlik integration

Gather data icon

Gather data

Export data from numerous apps and sources into a single destination. Blend data from different apps to get a single source of truth.
Understand data icon

Understand data

Preview, transform, sort, and filter data for better clarity in just a few clicks in the Coupler.io interface. Take your data analytics to the next level.
Automate data icon

Automate data

Access data that is always up to date by enabling the automatic data refresh on a schedule as often as every 15 minutes and using triggered automation.
Act on data icon

Act on data

Visualize your data by quickly connecting to data visualization and BI tools. Build insightful dashboards in a breeze and make better decisions.
Freshchat to Qlik questions

10 data types, including Accounts, Users, Users conversations, Conversations and Conversations messages.

With your Freshchat API key and account name, entered once when you add the connection.

Yes. Set the start date to cover the period you need.

With Qlik's built-in REST connector, pointed at the Coupler.io integration URL that serves the Freshchat data as JSON.

Yes. Schedule the app reload to run after the Coupler.io refresh, so it picks up the latest Freshchat data.

On a schedule you choose, from monthly down to every 15 minutes, depending on your Coupler.io plan.

Yes. Add more sources to the same data flow, for example GoHighLevel or Pipedrive, and join or append them before the data reaches Qlik.

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