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Connect Twilio TaskRouter to Qlik

Send Twilio TaskRouter workspaces and workers to Qlik on a schedule. Refresh as often as every 15 minutes.

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Twilio TaskRouter report Data source: Twilio TaskRouter
Build Qlik reports on Twilio TaskRouter data that Coupler.io keeps up to date.
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How to connect Twilio TaskRouter and Qlik

4 steps. You can preview the Twilio TaskRouter data in Coupler.io before anything reaches Qlik.

Step 1 of 4

Connect Twilio TaskRouter

Enter your Twilio TaskRouter account SID and auth token. You only do this once per account.

Account SID••••••••••••
Auth token••••••••••••

Step 2 of 4

Choose what to export

Pick the Twilio TaskRouter data you want in Qlik.

Step 3 of 4

Connect Qlik

Generate the integration URL and let the first run finish, then create a REST data connection in Qlik Sense and paste the URL.

Data set to shareWorkspacesThe data view Qlik Sense reads
Integration URLhttps://app.coupler.io/export/w/123456.json?access_token=••••••••Paste into the URL field of the Qlik REST connection
MethodGETLeave as GET
NameCoupler_Twilio TaskRouterFills in from the URL, rename to something readable

Step 4 of 4

Set a schedule

Qlik sees the data as of the last run. Run it as often as every 15 minutes.

Get the most of Twilio TaskRouter to Qlik integration

Gather data icon

Gather data

Export data from numerous apps and sources into a single destination. Blend data from different apps to get a single source of truth.
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Understand data

Preview, transform, sort, and filter data for better clarity in just a few clicks in the Coupler.io interface. Take your data analytics to the next level.
Automate data icon

Automate data

Access data that is always up to date by enabling the automatic data refresh on a schedule as often as every 15 minutes and using triggered automation.
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Act on data

Visualize your data by quickly connecting to data visualization and BI tools. Build insightful dashboards in a breeze and make better decisions.
Twilio TaskRouter to Qlik questions

2 data types, including Workspaces and Workers.

With your Twilio TaskRouter account SID and auth token, entered once when you add the connection.

With Qlik's built-in REST connector, pointed at the Coupler.io integration URL that serves the Twilio TaskRouter data as JSON.

Yes. Schedule the app reload to run after the Coupler.io refresh, so it picks up the latest Twilio TaskRouter data.

On a schedule you choose, from monthly down to every 15 minutes, depending on your Coupler.io plan.

Yes. Add more sources to the same data flow, for example 100ms or Amazon Seller Central, and join or append them before the data reaches Qlik.

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