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Connect Twilio TaskRouter to BigQuery

Send Twilio TaskRouter workspaces and workers to BigQuery on a schedule. Refresh as often as every 15 minutes.

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BigQuery dataset twilio_taskrouter
  • workspaces
  • workers
Each Twilio TaskRouter data type lands in its own table. You pick the dataset and table names.
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How to connect Twilio TaskRouter and BigQuery

4 steps. You can preview the Twilio TaskRouter data in Coupler.io before anything reaches BigQuery.

Step 1 of 4

Connect Twilio TaskRouter

Enter your Twilio TaskRouter account SID and auth token. You only do this once per account.

Account SID••••••••••••
Auth token••••••••••••

Step 2 of 4

Choose what to export

Pick the Twilio TaskRouter data you want in BigQuery.

Step 3 of 4

Connect BigQuery

Upload the JSON key file from your Google Cloud service account, then enter the dataset and table for the Twilio TaskRouter data.

JSON key filecoupler-service-account.jsonKey file from a GCP service account
Dataset nametwilio_taskrouterExactly as it appears in BigQuery
Table nameworkspacesExisting table or a new name to create
Autodetect table schemaOnOn by default. Turn off to define the schema as JSON

Step 4 of 4

Choose a write mode and schedule

Every run either replaces or appends the data in BigQuery. Run it as often as every 15 minutes.

Write mode

Each run overwrites workspaces with fresh Twilio TaskRouter data.

Get the most of Twilio TaskRouter to BigQuery integration

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Gather data

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Understand data

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Automate data

Access data that is always up to date by enabling the automatic data refresh on a schedule as often as every 15 minutes and using triggered automation.
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Act on data

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Twilio TaskRouter to BigQuery questions

2 data types, including Workspaces and Workers.

With your Twilio TaskRouter account SID and auth token, entered once when you add the connection.

Yes. If the table doesn't exist in the dataset you choose, Coupler.io creates it on the first run and fills it with Twilio TaskRouter data.

Refresh the source field list in Coupler.io and select the new column. If you define the BigQuery table schema manually, add the column there too.

On a schedule you choose, from monthly down to every 15 minutes, depending on your Coupler.io plan.

Yes. Add more sources to the same data flow, for example 100ms or Amazon Seller Central, and join or append them before the data reaches BigQuery.

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