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Connect Twilio TaskRouter to Redshift

Send Twilio TaskRouter workspaces and workers to Redshift on a schedule. Refresh as often as every 15 minutes.

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Redshift schema twilio_taskrouter
  • workspaces
  • workers
Each Twilio TaskRouter data type lands in its own table. You pick the schema and table names.
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How to connect Twilio TaskRouter and Redshift

4 steps. You can preview the Twilio TaskRouter data in Coupler.io before anything reaches Redshift.

Step 1 of 4

Connect Twilio TaskRouter

Enter your Twilio TaskRouter account SID and auth token. You only do this once per account.

Account SID••••••••••••
Auth token••••••••••••

Step 2 of 4

Choose what to export

Pick the Twilio TaskRouter data you want in Redshift.

Step 3 of 4

Connect Redshift

Enter your Redshift connection details, then the schema and table for the Twilio TaskRouter data.

Hostexample-cluster.abc123.us-east-1.redshift.amazonaws.comCluster endpoint, without the database name
Port5439Default is 5439
DatabaseanalyticsThe target database name
TableworkspacesCreated automatically on the first run
Show 3 more fields Show fewer fields
UsercouplerUser with CREATE and INSERT privileges
Password••••••••••••The database user's password
Schematwilio_taskrouterCreated automatically if it doesn't exist

Step 4 of 4

Choose a write mode and schedule

Every run either replaces or appends the data in Redshift. Run it as often as every 15 minutes.

Write mode

Each run drops and recreates workspaces with fresh Twilio TaskRouter data.

Get the most of Twilio TaskRouter to Redshift integration

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Gather data

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Understand data

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Automate data

Access data that is always up to date by enabling the automatic data refresh on a schedule as often as every 15 minutes and using triggered automation.
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Act on data

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Twilio TaskRouter to Redshift questions

2 data types, including Workspaces and Workers.

With your Twilio TaskRouter account SID and auth token, entered once when you add the connection.

Yes, if the database user has CREATE privileges. Coupler.io creates the twilio_taskrouter schema and the workspaces table on the first run.

With Replace, Coupler.io recreates workspaces, so new Twilio TaskRouter columns appear automatically. With Append, the table keeps its schema, so add the column yourself or switch to Replace.

On a schedule you choose, from monthly down to every 15 minutes, depending on your Coupler.io plan.

Yes. Add more sources to the same data flow, for example 100ms or Amazon Seller Central, and join or append them before the data reaches Redshift.

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