Gorgias to Google Sheets

Export Gorgias to Google Sheets

Connect Gorgias to Google Sheets with Coupler.io for shared support analytics your entire team can access. Build collaborative ticket tracking spreadsheets that update automatically, pulling data from 400+ sources into one place where everyone stays aligned.

START FOR FREE

🏆 Voted 4.9/5 on Capterra 🔒 SOC2 & GDPR compliant 🌍 Trusted by 1M+ users worldwide

What data you can export from Gorgias?

Accounts

This entity represents the top-level Gorgias account, containing key information and settings for your help desk.
Customers

This entity represents your customer profiles, which include their contact information and a history of their interactions with your support team.
Custom fields

This entity represents custom data fields you have created to store unique information on tickets or customer profiles.
Events

This entity represents the various activities and occurrences within Gorgias, such as a ticket being created, a message being sent, or a status being changed.
Integrations

This entity represents the third-party applications and services that are connected to your Gorgias account.
Jobs

This entity provides information on background jobs and their status, such as bulk imports or exports.
Macros

This entity represents saved responses or automations that can be used to quickly reply to common customer inquiries.
Views

This entity represents custom views or filters for tickets, allowing users to organize and prioritize their work.
Rules

This entity represents the automation rules you have created to perform actions based on specific triggers, such as automatically assigning a ticket or adding a tag.
Satisfaction surveys

This entity represents the satisfaction survey data collected from customers after their support ticket is closed.
Tags

This entity represents the tags used to categorize and organize tickets.
Teams

This entity represents the different teams or groups of users within your Gorgias account.
Tickets

This entity is a core record representing a customer's support request. It tracks the entire communication history and status of the issue.
Messages

This entity represents the individual messages that make up a ticket, including emails, chat messages, and social media posts.
Users

This entity represents the individuals within your organization who use Gorgias, such as support agents and managers.
Views items

This entity provides a detailed list of the tickets that are included in a specific view.

All-in-one tool for Gorgias data exports and analytics

Collect data from Gorgias and enrich it with information from other sources

Pull Gorgias tickets, customer records, and satisfaction scores into a single Google Sheets spreadsheet. Combine this data with e-commerce platforms, CRMs, or marketing tools to see the full picture of how support performance connects to business outcomes.

Organize raw Gorgias data in the form of a ready-to-use data set

Clean up raw help desk records before they reach your spreadsheet. Apply filters, rename columns, and structure ticket data into formats your team can sort and share without extra preparation or manual cleanup.

Automate data refresh on a custom schedule

Set up automatic updates so your shared Google Sheets always show the latest support metrics. Choose from monthly, daily, hourly, 30-minute, or 15-minute refresh intervals to match how often your team checks in.

Connect Gorgias data to AI to query and analyze data using natural language conversations

Ask questions about your Gorgias data in plain language and get answers without writing formulas or building pivot tables. Coupler.io AI integrations let you explore support trends, compare agent performance, and surface patterns through simple conversations.

Why export Gorgias to Google Sheets - real life cases

Shared ticket tracking for distributed teams

Export ticket data to Google Sheets so support managers and team leads across locations can review open issues, track resolution times, and assign follow-ups in a shared workspace that updates on schedule.

Customer satisfaction reporting across departments

Load satisfaction survey results into Google Sheets where product, marketing, and CX teams can all access the same feedback data. Filter by tag or date to spot recurring complaints and share findings in one click.

Agent workload balancing

Bring user and ticket assignment data into a shared spreadsheet to compare how support volume distributes across agents. Identify overloaded team members and redistribute work before response times start slipping.

Tag-based issue categorization and trend tracking

Export tagged ticket data to Google Sheets to analyze which issue categories appear most often. Share these breakdowns with product teams so they can prioritize fixes based on actual support volume, not assumptions.

How to export Gorgias to Google Sheets

Step 1. Connect to your Gorgias account and select the data to export

30 seconds

Step 2. Organize data using transformation options such as filters, column management, aggregation, etc.

30 seconds

Step 3. Connect your Google Sheets account and specify where to load your data

30 seconds

Step 4. Schedule data refresh to automate data flow from Gorgias to Google Sheets

10 seconds

Automate data exports with the no-code Gorgias Google Sheets integration

Start for free

Talk to AI about your Gorgias data

Google Sheets gives your team a collaborative workspace for Gorgias data, but sometimes you need answers faster than sorting and filtering can deliver. Coupler.io AI integrations let you share your support data with AI tools like Claude, ChatGPT, Gemini, and OpenClaw for instant conversational analysis. Ask about trends, outliers, and patterns without building a single formula.

You can also skip external tools entirely. Coupler.io AI Agent lets you chat with your Gorgias data right inside Coupler.io. Just type your question in plain language and get verified answers powered by Coupler.io's Analytical Engine, which runs the calculations and checks the results before responding.

Examples of questions you can ask about Gorgias data:
"Which tags had the highest ticket volume last month, and how did resolution times compare across them?"
"Show me agents whose average first response time improved over the past 90 days."
"What percentage of tickets closed last week received a negative satisfaction rating?"
"Break down ticket volume by channel and tell me which channel has the longest average resolution time."

Customer success stories

At Coupler.io, our mission is simple: to help our customers succeed by unlocking the full potential of their data. Check out how using Coupler.io has helped businesses like yours scale and achieve better ROI.

$ULTRA\OPS$