Connect Freshservice to Snowflake
Send Freshservice tickets, products, satisfaction survey responses and 11 more data types to Snowflake on a schedule. Filter by date. Refresh as often as every 15 minutes.
Snowflake
schema freshservice
ticketsproductssatisfaction_survey_responsesrequested_itemsproblems- 9 more data types
How to connect Freshservice and Snowflake
4 steps. You can preview the Freshservice data in Coupler.io before anything reaches Snowflake.
Step 1 of 4
Connect Freshservice
Enter your Freshservice API key and domain name. You only do this once per account.
Step 2 of 4
Choose what to export
Pick the Freshservice data you want in Snowflake.
Show 6 more data types Show fewer data types
Step 3 of 4
Connect Snowflake
Sign in to Snowflake with OAuth, then enter the database, schema, and table for the Freshservice data.
Step 4 of 4
Choose a write mode and schedule
Every run either replaces or appends the data in Snowflake. Run it as often as every 15 minutes.
Each run deletes the existing rows in tickets and loads fresh Freshservice data.
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14 data types, including Tickets, Products, Satisfaction survey responses, Requested items and Problems.
With your Freshservice API key and domain name, entered once when you add the connection.
Yes. Set the start date to cover the period you need.
Yes. With the required privileges, Coupler.io creates missing schemas and tables in your database on the first successful run.
Yes. Append adds new rows to tickets on each run, while Replace swaps in a fresh copy. With Append, add new Freshservice columns to the table yourself before the next run.
On a schedule you choose, from monthly down to every 15 minutes, depending on your Coupler.io plan.
Yes. Add more sources to the same data flow, for example GoHighLevel or Pipedrive, and join or append them before the data reaches Snowflake.
