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Connect Intercom to Redshift

Send Intercom contacts, tickets, companies and 13 more report types to Redshift on a schedule. Filter by date and add your own filters. Refresh as often as every 15 minutes.

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Redshift schema intercom
  • list_of_contacts
  • list_of_tickets
  • list_of_companies
  • list_of_admins
  • list_of_articles
  • 11 more report types
Each Intercom report type lands in its own table. You pick the schema and table names.
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How to connect Intercom and Redshift

6 steps. You can preview the Intercom data in Coupler.io before anything reaches Redshift.

Step 1 of 6

Connect Intercom

Sign in to Intercom and authorize Coupler.io. There's no API key to copy.

Sign in with Intercom

Step 2 of 6

Choose what to export

Pick the Intercom data you want in Redshift.

Show 8 more report types Show fewer report types

Step 3 of 6

Set the report period

Choose the date range the report covers.

Created afterAny dateSpecify the start date of the period.
Created beforeAny dateSpecify the end date of the period.
Updated afterAny dateSpecify the start date of the period.
Updated beforeAny dateSpecify the end date of the period.

Step 4 of 6

Fine-tune the export

Optional settings for this Intercom export.

Advanced filtersNot set

Step 5 of 6

Connect Redshift

Enter your Redshift connection details, then the schema and table for the Intercom data.

Hostexample-cluster.abc123.us-east-1.redshift.amazonaws.comCluster endpoint, without the database name
Port5439Default is 5439
DatabaseanalyticsThe target database name
Tablelist_of_contactsCreated automatically on the first run
Show 3 more fields Show fewer fields
UsercouplerUser with CREATE and INSERT privileges
Password••••••••••••The database user's password
SchemaintercomCreated automatically if it doesn't exist

Step 6 of 6

Choose a write mode and schedule

Every run either replaces or appends the data in Redshift. Run it as often as every 15 minutes.

Write mode

Each run drops and recreates list_of_contacts with fresh Intercom data.

Get the most of Intercom to Redshift integration

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Gather data

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Understand data

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Automate data

Access data that is always up to date by enabling the automatic data refresh on a schedule as often as every 15 minutes and using triggered automation.
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Act on data

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Intercom to Redshift questions

16 report types, including Contacts, Tickets, Companies, Admins and Articles.

You sign in to Intercom and authorize Coupler.io. There's no API key to copy.

Yes. Filter by created date or updated date to load the period you need.

Yes. Add filter conditions in the source settings to keep only the Intercom records you need.

Yes, if the database user has CREATE privileges. Coupler.io creates the intercom schema and the list_of_contacts table on the first run.

With Replace, Coupler.io recreates list_of_contacts, so new Intercom columns appear automatically. With Append, the table keeps its schema, so add the column yourself or switch to Replace.

On a schedule you choose, from monthly down to every 15 minutes, depending on your Coupler.io plan.

Yes. Add more sources to the same data flow, for example GoHighLevel or Google Ads, and join or append them before the data reaches Redshift.

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