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Freshdesk to Looker Studio

Export Freshdesk to Looker Studio

Create compelling visual stories from customer support data with the Freshdesk to Looker Studio integration by Coupler.io. Transform ticket metrics, agent performance, and customer satisfaction data into interactive dashboards that engage stakeholders and drive support improvements.

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All-in-one tool for Freshdesk data exports and analytics

Collect data from Freshdesk and enrich it with information from other sources

Import support tickets, agent metrics, and customer feedback from Freshdesk, then blend with operational data from other business systems to create comprehensive datasets that power interactive Looker Studio visualizations and compelling support storytelling.

Organize raw Freshdesk data in the form of a ready-to-use data set

Format Freshdesk support data for optimal visualization performance in Looker Studio, with properly structured dimensions and metrics that enable interactive filtering, drilling, and dynamic dashboard functionality for engaging support analytics.

Automate data refresh on a custom schedule

Keep Looker Studio dashboards updated with automatic data refresh from monthly to 15-minute frequencies. Ensure stakeholders always view the latest support performance through up-to-date visualizations and interactive reporting.

Connect Freshdesk data to AI to query and analyze data using natural language conversations

Enhance your support data insights with Coupler.io AI integrations. Connect your datasets to AI tools for natural language exploration of support trends and performance patterns that complement visual analytics.

Why export Freshdesk to Looker Studio - real life cases

Interactive executive support dashboards

Transform Freshdesk performance data into compelling visual dashboards for executive reporting. Create interactive ticket volume trends, agent productivity metrics, and customer satisfaction visualizations with interactive filters that allow executives to drill down into specific support areas and time periods.

Customer satisfaction storytelling and trend visualization

Generate professional, visually engaging reports showing customer satisfaction trends, feedback patterns, and service quality improvements. Create interactive dashboards that tell the story of support evolution while enabling stakeholders to explore satisfaction drivers through self-service analytics.

Support team performance visualization and motivation

Build interactive Looker Studio dashboards showcasing individual and team achievements, resolution rate improvements, and customer satisfaction scores. Create visually appealing performance tracking that motivates agents while providing managers with insights into team dynamics and productivity trends.

Multi-channel support performance comparison

Visualize support effectiveness across different channels using Looker Studio's comparative visualization capabilities. Create interactive dashboards showing email, chat, phone, and social media support performance with drill-through capabilities for detailed channel-specific analysis and optimization.

How to export Freshdesk to Looker Studio

Step 1. Connect to your Freshdesk account and select the data to export

30 seconds

Step 2. Organize data using transformation options such as filters, column management, aggregation, etc.

30 seconds

Step 3. Authorize the Looker Studio connector and create a data source with your Freshdesk data

30 seconds

Step 4. Schedule data refresh to automate data flow from Freshdesk to Looker Studio

10 seconds

Automate data exports with the no-code Freshdesk Looker Studio integration

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Talk to AI about your Freshdesk data

Looker Studio excels at visual storytelling, but what if you could also have intelligent conversations about the stories your support data tells? Through Coupler.io AI integrations, your visual dashboards gain an AI companion that can explain trends, suggest improvements, and help discover new insights that might not be immediately visible in charts.

Examples of questions you can ask about Freshdesk data:

"Create visualizations showing seasonal patterns in support ticket volume and agent workload"
"What are the key metrics I should include in this month's support performance dashboard?"
"Identify the most effective visual formats for presenting customer satisfaction trends to executives"
"Which support channels show the best performance and how should I visualize this comparison?"