Last Revised: 03 January 2024

Privacy Statement

Railsware Products Studio, LLC, a company based in the United States at 925 N La Brea Ave, Suite 400, office 560, West Hollywood, CA 90038 ("Railsware", "us", "our", or "we"), is committed to protecting your privacy (“you”). This Privacy Statement explains how we collect, use, and share your personal information in connection with the Coupler.io application - https://www.coupler.io/  (“Coupler.io").

Information Collection

We collect your email address  when you fill in a Typeform to request a callback or contact from our Coupler.io team. Your email will be used solely to respond to your inquiry and provide the requested information.

Sub-processors

To fulfill your request,  we may engage the following sub-processors:

  • Typeform SL  (Spain)
  • Zapier, Inc  (USA)
  • Help Scout, Inc.  (USA)

These sub-processors assist with managing your requests and providing support services. To the best of our knowledge, they are compliant with relevant data protection laws.

Your Rights Under GDPR

You have the following rights under the General Data Protection Regulation (GDPR) with respect to your personal data:

  1. Right to Access : You have the right to request access to the personal data we hold about you, including the purposes for which it is being processed.
  2. Right to Rectification : If the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.
  3. Right to Erasure : You have the right to request that we erase your personal data, subject to certain conditions, such as when it is no longer necessary for the purposes for which it was collected.
  4. Right to Restriction of Processing : You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or when the processing is unlawful.
  5. Right to Data Portability : You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format, and the right to transmit that data to another controller.
  6. Right to Object : You have the right to object to the processing of your personal data for certain purposes.
  7. Right to Withdraw Consent : If you have provided consent for the processing of your personal data, you have the right to withdraw that consent at any time.
  8. Right to Lodge a Complaint : If you believe that the processing of your personal data violates GDPR, you have the right to lodge a complaint with the relevant supervisory authority, which in most cases would be the data protection authority in your country of residence.

Change to the Statement

We may update or modify this Privacy Statement from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will update the "Last Revised" date at the top of this Privacy S tatement and notify you of any significant changes, where appropriate. We encourage you to review this Privacy Statement periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Statement or would like to exercise your data protection rights, please contact us at contact@coupler.io .

By submitting your information through, you consent to the collection and processing of your personal data in accordance with this Privacy Statement.